When a paradigm is inconsistent with intuition: The case of inconsistency management

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


The acceptance and correct use of new paradigms in information systems engineering is highly affected by cognitive dispositions of the individual engineers. In particular, the engineers’ intuition–based on their vast experience–may come in the way of accepting the rationale of a new paradigm. Analyzing engineers’ reaction to a newly introduced paradigm through the lens of cognitive psychology may highlight potential barriers to the paradigms’ successful adoption and use. In this position paper we demonstrate the potential benefit of the above-proposed approach via a case study focusing on the paradigm of inconsistency management. We present our findings, based on in-depth interviews with 20 practitioners, and analyze them using the dual-process theory, highlighting a clear clash between their intuition and the paradigm’s rationale.

Publication series

NameLecture Notes in Business Information Processing
ISSN (Print)1865-1348


Conference2nd International Workshop on Advances in Services Design based on the Notion of Capabiliy, ASDENCA 2015, 3rd International Workshop on Cognitive Aspects of Information Systems Engineering, COGNISE 2015, 1st International Workshop on Digital Business Innovation and the Future Enterprise Information Systems Engineering, DiFenSE 2015, 1st International Workshop on Enterprise Modeling, EM 2015, 1st Workshop on the Role of Real-World Objects in Business Process Management Systems, RW-BPMS 2015, 10th International Workshop on Trends in Enterprise Architecture Researc, TEAR 2015 and 5th International Workshop on Information Systems Security Engineering, WISSE 2015 held in conjunction with 27th International Conference on Advanced Information Systems Engineering, CAiSE 2015

Bibliographical note

Publisher Copyright:
© Springer International Publishing Switzerland 2015.


  • Cognitive processes
  • Dual-process theory
  • Inconsistency management
  • Paradigm acceptance

ASJC Scopus subject areas

  • Management Information Systems
  • Control and Systems Engineering
  • Business and International Management
  • Information Systems
  • Modeling and Simulation
  • Information Systems and Management


Dive into the research topics of 'When a paradigm is inconsistent with intuition: The case of inconsistency management'. Together they form a unique fingerprint.

Cite this