TY - GEN
T1 - What you see and do is what you get
T2 - A human-centric design approach to human-centric process
AU - Shachor, Gal
AU - Rubin, Yoav
AU - Guy, Nili
AU - Dubinsky, Yael
AU - Barnea, Maya
AU - Kallner, Samuel
AU - Landau, Ariel
PY - 2011
Y1 - 2011
N2 - Designing human-centric processes is complex. It involves the definition of interactions between humans and machines, interactions between machines and machines, information transfer, and scenarios based on decisions taken by both humans and machines. Traditionally, designing such processes is performed by design experts who define the processes in a way that mimics a bird's eye view of it, usually expressed by a graph composed of nodes and arrows. In this work, we suggest a design approach based on the way that a process is perceived by the users who participate in it. We present a novel approach termed "What You See And Do Is What You Get" that enables defining an entire human-centric process with a lowered expertise entry bar for process designers. Further, we present a model-driven, web-based tool that realizes the presented design approach and enables fast development of applications that support human-centric processes.
AB - Designing human-centric processes is complex. It involves the definition of interactions between humans and machines, interactions between machines and machines, information transfer, and scenarios based on decisions taken by both humans and machines. Traditionally, designing such processes is performed by design experts who define the processes in a way that mimics a bird's eye view of it, usually expressed by a graph composed of nodes and arrows. In this work, we suggest a design approach based on the way that a process is perceived by the users who participate in it. We present a novel approach termed "What You See And Do Is What You Get" that enables defining an entire human-centric process with a lowered expertise entry bar for process designers. Further, we present a model-driven, web-based tool that realizes the presented design approach and enables fast development of applications that support human-centric processes.
KW - Human-centric process
KW - WYSIWYG
KW - What You See And Do Is What You Get (WYSADIWYG)
KW - process design
UR - http://www.scopus.com/inward/record.url?scp=79957514957&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-20511-8_5
DO - 10.1007/978-3-642-20511-8_5
M3 - Conference contribution
AN - SCOPUS:79957514957
SN - 9783642205101
T3 - Lecture Notes in Business Information Processing
SP - 49
EP - 60
BT - Business Process Management Workshops - BPM 2010 International Workshops and Education Track, Revised Selected Papers
PB - Springer Verlag
ER -