Abstract
Considerable progress regarding impact factors of process model understandability has been achieved. For example, it has been shown that layout features of process models have an effect on model understandability. Even so, it appears that our knowledge about the modeler’s behavior regarding the layout of a model is very limited. In particular, research focuses on the end product or the outcome of the process modeling act rather than the act itself. This paper extends existing research by opening this black box and introducing an enhanced technique enabling the visual analysis of the modeler’s behavior towards layout. We demonstrate examples showing that our approach provides valuable insights to better understand and support the creation of process models. Additionally, we sketch challenges impeding this support for future research.
Original language | English |
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Title of host publication | Business Process Management Workshops - BPM 2016 International Workshops, Revised Papers, 2016 |
Editors | Marlon Dumas, Marcelo Fantinato |
Publisher | Springer Verlag |
Pages | 449-460 |
Number of pages | 12 |
ISBN (Print) | 9783319584560 |
DOIs | |
State | Published - 2017 |
Event | International Conference on Business Process Management, BPM 2016 - Rio de Janeiro, Brazil Duration: 18 Sep 2016 → 22 Sep 2016 |
Publication series
Name | Lecture Notes in Business Information Processing |
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Volume | 281 |
ISSN (Print) | 1865-1348 |
Conference
Conference | International Conference on Business Process Management, BPM 2016 |
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Country/Territory | Brazil |
City | Rio de Janeiro |
Period | 18/09/16 → 22/09/16 |
Bibliographical note
Funding Information:This research is supported by Austrian Science Fund (FWF): P26140.
Publisher Copyright:
© Springer International Publishing AG 2017.
Keywords
- Human–centered support
- Layout properties
- Process model quality
- Process of process modelling
- Understandability
- Visualization
ASJC Scopus subject areas
- Management Information Systems
- Control and Systems Engineering
- Business and International Management
- Information Systems
- Modeling and Simulation
- Information Systems and Management