Abstract
Wiki is a collaboration platform allowing building a corpus of knowledge in interlinked web pages created and edited by different users. Wiki has been applied in different domains and usage contexts in business and education. This paper reports on an exploratory study conducted as a part of an ongoing research regarding the use of wiki in software development projects. The objective of this study was to capture the perceptions of users regarding wiki as a collaboration platform. Specifically, we aimed at understanding what hinders and what motivates users’ contribution to documents constructed within the wiki environment. Based on data obtained via interviews with wiki users we found, among other things, that they do not perceive wiki as a stand-alone communication and collaboration tool, and tend to conduct off-line discussions prior to changes made in the wiki. We also identified several wiki features, which, if improved, may enhance wiki usage.
Original language | English |
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Title of host publication | Knowledge, Information and Creativity Support Systems - 9th International Conference KICSS 2014, Selected Papers |
Editors | George Angelos Papadopoulos, Andrzej M.J. Skulimowski, Janusz Kacprzyk, Susumu Kunifuji |
Publisher | Springer Verlag |
Pages | 529-536 |
Number of pages | 8 |
ISBN (Print) | 9783319274775 |
DOIs | |
State | Published - 2016 |
Event | 9th International Conference on Knowledge, Information and Creativity Support Systems, KICSS 2014 - Limassol, Cyprus Duration: 6 Nov 2014 → 8 Nov 2014 |
Publication series
Name | Advances in Intelligent Systems and Computing |
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Volume | 416 |
ISSN (Print) | 2194-5357 |
Conference
Conference | 9th International Conference on Knowledge, Information and Creativity Support Systems, KICSS 2014 |
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Country/Territory | Cyprus |
City | Limassol |
Period | 6/11/14 → 8/11/14 |
Bibliographical note
Publisher Copyright:© Springer International Publishing Switzerland 2016.
Keywords
- Collaboration
- Design
- Knowledge capture
- Knowledge creation
- Requirements
- Software development
- Wiki
ASJC Scopus subject areas
- Control and Systems Engineering
- General Computer Science