Using exit surveys to assess counterproductive work behaviors: A case study

Gabriela Pecker, Saul Fine

Research output: Contribution to journalArticlepeer-review


Counterproductive work behaviors are notoriously diffi cult to measure in applied settings. As a result, many organizations are unable to reliably evaluate the frequency and antecedents of these behaviors. Exit surveys provide a unique opportunity for measuring potentially sensitive organizational issues but have yet to be widely adopted for measuring counterproductive work behaviors. The present paper describes a case study in which an exit survey was designed to study counterproductive work behaviors in a large telecommunications company. The results of this study suggest that a similar methodology may be benefi cial for other organizations looking to better understand and manage these potentially damaging behaviors.

Original languageEnglish
Pages (from-to)89-96
Number of pages8
JournalPsychological Reports
Issue number1
StatePublished - 2015
Externally publishedYes

Bibliographical note

Publisher Copyright:
© Psychological Reports 2015.

ASJC Scopus subject areas

  • General Psychology


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