Background: Recent studies have utilized available online data to examine the impact of depression- and anxiety-related apps that incorporate evidence-based techniques; however, the impact of apps incorporating non-evidence-based techniques is unknown. Understanding this impact is important in order to assess the potential benefits or harm from their use. Methods: We systematically reviewed apps incorporating relevant techniques aimed at depression- and anxiety-related conditions, found through Google Play search. We conducted quantitative and qualitative analyses of user reviews, and analyzed app usage utilizing an independent user panel. Results: Compared to apps incorporating evidence-based techniques (n = 14), user ratings of apps classified as non-evidence-based (n = 27) were lower (4.0 versus 4.5, p=.001, η2=0.24) and a smaller percentage of users found these apps to be beneficial for mental health (76.2% versus 100%, p=.003, η2=0.23). Users found apps incorporating non-evidence-based techniques to be mostly helpful in providing in-the-moment relief; however, some users described these apps as containing content that could be harmful for a person in such a mental state. Limitations: The data do not enable the differentiation of user experiences based on user groups (e.g. according to the severity of symptoms), which should be examined in future studies. Conclusions: This study indicates that depression and anxiety apps incorporating non-evidence-based techniques are viewed less favorably and have more potential to cause harm. However, many users found them helpful mostly in providing in-the-moment relief. Examining user experiences with these apps is an important way to learn about unmet user needs and potential benefits or harm.
Bibliographical noteFunding Information:
This study was supported by the Donald & Barbara Zucker Foundation. The foundation had no involvement in the research and/or preparation of the article.
© 2020 Elsevier B.V.
ASJC Scopus subject areas
- Clinical Psychology
- Psychiatry and Mental health