The relationship between trust, anger and aggression in an Employment Social Environment (ESE) (Tzafrir, Gur & Blumen, 2015) is the topic of this chapter. We will explore these three constructs on the interplay between individual and team levels within the Emotional Social ENvironment (ESEN). ESEN is a microfoundation (Barney & Felin, 2013; Devinney, 2013) representing a team’s emotional characteristics, various forms of social interactions, and the process dynamics involved. This environment is a systematic and iterative process between individuals, which creates a team-level modus operandi that consequently affects the individuals and vice versa. In this context, trust serves as a cognitive-emotional mechanism that infuses certainty into uncertain situations (Colquitt, et al., 2012; see Chapter 1 by van Knippenberg, this volume and Chapter 9 by Baer and Colquitt, this volume). Also, the interactive and iterative process of trust dynamics at the team level can be asymmetric and may differ between team members (De Jong & Dirks, 2012; Korsgaard, Brower & Lester, 2015; see Chapter 2 by Korsgaard, this volume). Under standing how the iterative process is influenced at the higher-order level and at the individual level can help predict employee behaviour, such as aggressive behaviour.
|Title of host publication||The Routledge companion to trust|
|Editors||Rosalind H. Searle, Ann-Marie Nienaber, Sim B. Sitkin|
|Place of Publication||New York|
|Publisher||Taylor and Francis|
|Number of pages||14|
|State||Published - 2018|
Bibliographical notePublisher Copyright:
© 2018 selection and editorial matter, Rosalind H. Searle, Ann-Marie I. Nienaber and Sim B. Sitkin; individual chapters, the contributors.
- Trusts and trustees -- United States
- Trusts and trustees -- Great Britain
ASJC Scopus subject areas
- Economics, Econometrics and Finance (all)
- Business, Management and Accounting (all)