Studying decision processes via a knowledge management lens: The Columbia space shuttle case

Meira Levy; Nava Pliskin; Gilad Ravid

doi:10.1016/j.dss.2009.11.006

Studying decision processes via a knowledge management lens: The Columbia space shuttle case

Meira Levy, Nava Pliskin, Gilad Ravid

Research output: Contribution to journal › Article › peer-review

Abstract

While the role of knowledge management (KM) for decision support is well acknowledged, there is a gap between existing KM theory and actual KM practice in real-life decision-making. This paper aims to illustrate this gap by studying the report of the Columbia Accident Investigation Board, focusing on diagnosed pre-explosion problems in decision-making processes, and prescribed post-explosion recommendations. The paper's research contribution is two-fold: 1) consolidating two KM frameworks to one research tool, to serve as lens for studying decision-making processes and 2) providing convincing evidence regarding the role of the KM perspective in organizational decision-making processes.

Original language	English
Pages (from-to)	559-567
Number of pages	9
Journal	Decision Support Systems
Volume	48
Issue number	4
DOIs	https://doi.org/10.1016/j.dss.2009.11.006
State	Published - Mar 2010
Externally published	Yes

Keywords

Columbia shuttle
Decision-making
Knowledge management (KM)
Learning organization

ASJC Scopus subject areas

Management Information Systems
Information Systems
Developmental and Educational Psychology
Arts and Humanities (miscellaneous)
Information Systems and Management

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10.1016/j.dss.2009.11.006

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abstract = "While the role of knowledge management (KM) for decision support is well acknowledged, there is a gap between existing KM theory and actual KM practice in real-life decision-making. This paper aims to illustrate this gap by studying the report of the Columbia Accident Investigation Board, focusing on diagnosed pre-explosion problems in decision-making processes, and prescribed post-explosion recommendations. The paper's research contribution is two-fold: 1) consolidating two KM frameworks to one research tool, to serve as lens for studying decision-making processes and 2) providing convincing evidence regarding the role of the KM perspective in organizational decision-making processes.",

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AB - While the role of knowledge management (KM) for decision support is well acknowledged, there is a gap between existing KM theory and actual KM practice in real-life decision-making. This paper aims to illustrate this gap by studying the report of the Columbia Accident Investigation Board, focusing on diagnosed pre-explosion problems in decision-making processes, and prescribed post-explosion recommendations. The paper's research contribution is two-fold: 1) consolidating two KM frameworks to one research tool, to serve as lens for studying decision-making processes and 2) providing convincing evidence regarding the role of the KM perspective in organizational decision-making processes.

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Studying decision processes via a knowledge management lens: The Columbia space shuttle case

Abstract

Keywords

ASJC Scopus subject areas

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