Abstract
Visiting museums is challenging for people with disabilities for various obvious reasons. This explains why only 7% of museum visitors have disabilities. Encouraging inclusivity within museums and galleries can lead to a more diverse audience, allowing a broader range of visitors to fully engage with and gain value from the cultural offerings. Assistive technologies can create a better experience, potentially bringing the user closer to previously inaccessible artifacts and sites and enabling them to function independently and with dignity. Well-adapted technology may contribute to the visitors’ varied needs, thereby encouraging participation, self-esteem, and quality of experience. However, it is still a gap and a hard-to-solve one, especially concerning the need for a holistic understanding of the process. We propose a model intended to address this long-standing issue suggesting a holistic framework and tailoring guidelines (for specific disabilities), for adapting and integrating innovative technologies into existing museum infrastructures (which are diverse as well). The model adapts and integrates state-of-the-art approaches such as User-Centered design, the International Classification of Functioning, Disability and Health framework, and the Matching Person and Technology model into one coherent model aimed at improving the visit experience for people with disabilities.
Original language | English |
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Pages (from-to) | 39-48 |
Number of pages | 10 |
Journal | CEUR Workshop Proceedings |
Volume | 3886 |
State | Published - 2024 |
Event | 2024 Workshop on Recommenders in Tourism, RecTour 2024 - Bari, Italy Duration: 18 Sep 2024 → … |
Bibliographical note
Publisher Copyright:© 2024 Copyright for this paper by its authors.
Keywords
- Accessibility systems and tools
- Cultural heritage
- Human-Centered Computing
- Inclusive design
- Inclusive Museum
- Museum visit experience
- Technology innovation
- User-centered design
ASJC Scopus subject areas
- General Computer Science