Rethinking organizational citizenship behavior in service organizations: Its nature and conceptualization

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

Original languageEnglish
Title of host publicationThe Oxford handbook of organizational citizenship behavior
EditorsP. M. Podsakoff, S. B. MacKenzie, N. P. Podsakoff
Place of PublicationOxford
PublisherOxford University Press
Number of pages30
StatePublished - 2018

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