Abstract
Purpose: This study aims to investigate the associations between organizational citizenship behaviors (OCBs), leader-member exchange (LMX), perceived organizational justice, and similarity between subordinate and supervisor on the Big Five personality traits. Design/methodology/approach: A research questionnaire was administered to 120 blue-collar workers in a large industrial company in Israel. A structural equation model was conducted to test the proposed relations and mediating hypotheses. Findings: OCBs were found to be related to LMX and organizational justice. In addition, LMX was found to mediate the relationship between organizational justice and OCBs. Contrary to expectations, a negative correlation was found between personality similarity and LMX. Practical implications: Organizations may facilitate OCBs by improving LMX relationships and organizational justice. Supervisors should be encouraged to form high-quality LMX relationships with dissimilar subordinates. Originality/value: The study emphasizes the importance of LMX and organizational justice as motivational bases for OCBs. Among blue-collar workers, LMX seems to be based on social exchange or reciprocity rather than attraction or personality similarity.
Original language | English |
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Pages (from-to) | 479-496 |
Number of pages | 18 |
Journal | Journal of Managerial Psychology |
Volume | 27 |
Issue number | 5 |
DOIs | |
State | Published - Jun 2012 |
Externally published | Yes |
Keywords
- Big Five
- Blue collar workers
- Employees behaviour
- Leader-member exchange
- Leader-member similarity
- Organizational citizenship behaviour
- Organizational justice
ASJC Scopus subject areas
- Social Psychology
- Applied Psychology
- Management Science and Operations Research
- Organizational Behavior and Human Resource Management