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Procedural justice, ethical climate and service outcomes in restaurants
Gil Luria
,
Dana Yagil
Department of Human Services
Research output
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peer-review
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Keyphrases
Climate Services
12%
Customer Satisfaction
25%
Employee Performance
12%
Ethical Climate
100%
Fair Treatment
12%
Hospitality Industry
12%
Managerial Practices
12%
Mystery Shopper
12%
Organizational Success
12%
Procedural Justice
100%
Restaurants
100%
Service Organizations
12%
Service Outcomes
100%
Service Performance
12%
Service Provider
12%
Service Satisfaction
12%
Computer Science
Customer Satisfaction
100%
Managerial Practice
50%
Service Climate
50%
Service Provider
50%
Social Sciences
Ethical Climate
100%
Procedural Justice
100%
Service Provider
12%
Economics, Econometrics and Finance
Industry
50%
Job Performance
50%
Procedural Justice
100%