Patient-reported outcome measurements (PROMs) and provider assessment in mental health: A systematic review of the context of implementation

David Roe, Yael Mazor, Marc Gelkopf

Research output: Contribution to journalArticlepeer-review


Purpose: To review and integrate the vast amount of literature yielded by recent growing interest in patient-reported outcome measurement and routine outcome measures (PROMs/ROMs), in order to suggest options and improvements for implementation. PROMs are the systematic assessment of service users' health using standardized self-report measures. Specifically, for ROMs, it includes routine provider or caretaker assessment measures. Both are administered to ascertain routinely, the impact of treatment in mental health settings and to improve care. A review is needed because of the large differences in setting, conceptualization, practice and implementation. Here, we examine the different major projects worldwide. Data sources: Psych INFO and PubMed including Medline, Biomed Central, EMBASE Psychiatry and Elsevier Science's Direct. Study selection: We conducted a systematized review of the literature published from 2000 to 2018 on the implementation and sustainability of PROMs and ROMs in mental health services for adults. Data extraction, synthesis and Results: We described and characterized the programs in different countries worldwide. We identified 103 articles that met the inclusion criteria, representing over 80 PROMs/ROMs initiatives in 15 countries. National policy and structure of mental health services were found to be major factors in implementation. We discuss the great variability in PROMs/ROMs models in different countries, making suggestions for their streamlining and improvement. Conclusion: We extracted valuable information on the different characteristics of the numerous PROMs/ROMs initiatives worldwide. However, in the absence of a strong nationwide policy effort and support, implementation seems scattered and irregular. Thus, development of the implementation of PROMs/ROMs is left to groups of enthusiastic clinicians and researchers, making sustainability problematic.

Original languageEnglish
Article numbermzz084
JournalInternational Journal for Quality in Health Care
Issue numberSuppl 1
StatePublished - 2021

Bibliographical note

Publisher Copyright:
© 2019 The Author(s) 2019. Published by Oxford University Press in association with the International Society for Quality in Health Care. All rights reserved. For permissions, please e-mail:


  • assessment
  • evaluation
  • literature overview
  • mental health
  • mental health services
  • patient-reported outcome measurements (PROMs) routine outcome measures (ROMs)
  • treatment outcomes
  • Humans
  • Self Report
  • Adult
  • Mental Health
  • Patient Reported Outcome Measures

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health
  • Health Policy


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