Abstract
Although patient-centered care (PCC) is one of the cornerstones of modern healthcare, the role that health information technology (HIT) plays in supporting PCC remains unclear. In this qualitative study, we interviewed academic and clinical experts from the US and Israel to understand to what extent current HIT systems are supportive of PCC and how PCC should be supported by HIT in the future. A maximum variation sampling approach was used to identify nine experts in both HIT and PCC from clinical and academic settings in Israel and the US. A qualitative descriptive method was used to analyze the interviews and identify major themes. Experts suggested that patient ownership of their disease is a core component of PCC. The majority of the experts agreed that in both Israel and the US, the current situation of PCC implementation is relatively poor. However, HIT should play an important role in making patients owners of their health and treatment and helping providers in delivering better PCC. Central domains of PCC via HIT were providing clear information and support for patients and promoting care that is based on patient values and preferences.
Original language | English |
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Pages (from-to) | 217-228 |
Number of pages | 12 |
Journal | Informatics for Health and Social Care |
Volume | 45 |
Issue number | 3 |
DOIs | |
State | Published - Sep 2020 |
Externally published | Yes |
Bibliographical note
Publisher Copyright:© 2019 Taylor & Francis Group, LLC.
Keywords
- Patient-centered care
- electronic health record
- health informatics
- qualitative descriptive study
- quality of care
ASJC Scopus subject areas
- Health Informatics
- Nursing (miscellaneous)
- Health Information Management