Motivation and performance of user-contributors: Evidence from a CQA forum

Jed DeVaro, Jin Hyuk Kim, Liad Wagman, Ran Wolff

Research output: Contribution to journalArticlepeer-review


There is an increasing number of Collaborative Question Answering (CQA) websites and a growing reliance of the online community on user-generated content. In this paper, we study users’ motivation to win social recognition contests (best answers) and how multitasking and flexible hours influence the rate of winning contests. Heterogeneity of contest motivation is estimated at the user level in a standard contest framework and used to demonstrate that, for those who are more highly motivated to win contests, multitasking across subjects is associated with a lower performance rate, while flexible hours are associated with a higher performance rate.

Original languageEnglish
Pages (from-to)56-65
Number of pages10
JournalInformation Economics and Policy
StatePublished - Mar 2018
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2017 Elsevier B.V.


  • Contest
  • Crowdsourcing
  • Multitasking
  • User-generated content

ASJC Scopus subject areas

  • Economics and Econometrics
  • Management, Monitoring, Policy and Law


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