TY - GEN
T1 - Mirror, mirror on the wall, can I count on you at all? Exploring data inaccuracy in business processes
AU - Soffer, Pnina
PY - 2010
Y1 - 2010
N2 - Information systems in general and process aware information systems in particular support the execution of business processes. This support is based on the assumption that the information system truly reflects the state of the domain where the process takes place. Based on this assumption, humans do not need to directly "sense" the state of affairs. Rather, decisions are made based on the state as reflected in the information system. This paper explores the situation where this assumption does not hold, namely, the situation of data inaccuracy. In particular, it formalizes data inaccuracy and addresses three questions: (a) how is data inaccuracy manifested in a process? (b) what are the expected results of data inaccuracy? (c) how can robustness to data inaccuracy be increased? The understanding gained with respect to these questions should form a basis for designing processes to be more robust, avoiding problems due to data inaccuracy.
AB - Information systems in general and process aware information systems in particular support the execution of business processes. This support is based on the assumption that the information system truly reflects the state of the domain where the process takes place. Based on this assumption, humans do not need to directly "sense" the state of affairs. Rather, decisions are made based on the state as reflected in the information system. This paper explores the situation where this assumption does not hold, namely, the situation of data inaccuracy. In particular, it formalizes data inaccuracy and addresses three questions: (a) how is data inaccuracy manifested in a process? (b) what are the expected results of data inaccuracy? (c) how can robustness to data inaccuracy be increased? The understanding gained with respect to these questions should form a basis for designing processes to be more robust, avoiding problems due to data inaccuracy.
KW - Data inaccuracy
KW - Generic process model
KW - Process design
UR - http://www.scopus.com/inward/record.url?scp=80052792767&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-13051-9_2
DO - 10.1007/978-3-642-13051-9_2
M3 - Conference contribution
AN - SCOPUS:80052792767
SN - 9783642130502
T3 - Lecture Notes in Business Information Processing
SP - 14
EP - 25
BT - Enterprise, Business-Process and Information Systems Modeling - 11th International Workshop, BPMDS 2010 and 15th International Conference, EMMSAD 2010, Held at CAiSE 2010, Proceedings
PB - Springer Verlag
T2 - 11th International Workshop on Business Process Modeling, Development and Support, BPMDS 2010 and 15th International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2010, Held in Conjunction with CAiSE 2010
Y2 - 7 June 2010 through 8 June 2010
ER -