TY - GEN
T1 - Learning business process models
T2 - 5th International Conference on Business Process Management, BPM 2007
AU - Ghattas, Johny
AU - Soffer, Pnina
AU - Peleg, Mor
PY - 2008
Y1 - 2008
N2 - Learning how to improve business processes is an evolutionary process that must be managed as other business processes (BPs) are managed in modern organizations. The proposed model - the learning process model (LPM) - suggests a closed-loop-model approach applied to a generic process model (GPM), which is a formal state-based and goal-based approach to process modeling. LPM strives to establish a learning process by (1) identifying goal and soft-goal states of the initial process model, (2) identifying exceptional states and incomplete state definitions at runtime, and (3) adapting automatically the process model according to the discovered states. Modifications provided by the learning process may be sufficient or may need to be complemented by non-automatic changes, when unacceptable business situations arise. The learning process also aims to adapt the current process model to possible technology, specific domain (e.g., clinical procedures at specific institutions), environmental requirements (e.g., regulations and policies), and process innovations. We demonstrate the application of LPM to a vaccination process.
AB - Learning how to improve business processes is an evolutionary process that must be managed as other business processes (BPs) are managed in modern organizations. The proposed model - the learning process model (LPM) - suggests a closed-loop-model approach applied to a generic process model (GPM), which is a formal state-based and goal-based approach to process modeling. LPM strives to establish a learning process by (1) identifying goal and soft-goal states of the initial process model, (2) identifying exceptional states and incomplete state definitions at runtime, and (3) adapting automatically the process model according to the discovered states. Modifications provided by the learning process may be sufficient or may need to be complemented by non-automatic changes, when unacceptable business situations arise. The learning process also aims to adapt the current process model to possible technology, specific domain (e.g., clinical procedures at specific institutions), environmental requirements (e.g., regulations and policies), and process innovations. We demonstrate the application of LPM to a vaccination process.
KW - Business process model
KW - Clinical guidelines
KW - Exceptions
KW - Generic process model
KW - Goals
KW - Learning
KW - Process adaptation
KW - Process flexibility
KW - Soft-goals
UR - http://www.scopus.com/inward/record.url?scp=40549104754&partnerID=8YFLogxK
U2 - 10.1007/978-3-540-78238-4_39
DO - 10.1007/978-3-540-78238-4_39
M3 - Conference contribution
AN - SCOPUS:40549104754
SN - 3540782370
SN - 9783540782377
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 383
EP - 394
BT - Business Process Management Workshops - BPM 2007 International Workshops BPI, BPD, CBP, ProHealth, RefMod, semantics4ws, Revised Selected Papers
Y2 - 24 September 2007 through 24 September 2007
ER -
