TY - GEN
T1 - Knowledge management in practice
T2 - 2009 ICSE Workshop on Cooperative and Human Aspects on Software Engineering, CHASE 2009
AU - Levy, Meira
AU - Hazzan, Orit
PY - 2009
Y1 - 2009
N2 - Knowledge is considered as the main competitive asset of the organization. One of the knowledge management (KM) cornerstones is improving productivity by effective knowledge sharing and transfer. However, from the game theory perspective, the main constraint is that people tend not to collaborate in uncertainty conditions, when collaborative behavior is not guaranteed, and sharing knowledge is time- and effort-consuming. Therefore, KM must be a practical aspect of the general organizational culture. Specifically, software development is a knowledge-intensive activity and its success depends heavily on the developers' knowledge and experience. In this presentation we highlight how the agile approach initiates a culture change that is in line with the culture change needed for a KM initiative. We discuss KM enablers that are embedded in the agile software engineering approach, and illustrate how collaborating processes and knowledge transparency can weaken the dilemmas people face and lead to better knowledge extraction and sharing.
AB - Knowledge is considered as the main competitive asset of the organization. One of the knowledge management (KM) cornerstones is improving productivity by effective knowledge sharing and transfer. However, from the game theory perspective, the main constraint is that people tend not to collaborate in uncertainty conditions, when collaborative behavior is not guaranteed, and sharing knowledge is time- and effort-consuming. Therefore, KM must be a practical aspect of the general organizational culture. Specifically, software development is a knowledge-intensive activity and its success depends heavily on the developers' knowledge and experience. In this presentation we highlight how the agile approach initiates a culture change that is in line with the culture change needed for a KM initiative. We discuss KM enablers that are embedded in the agile software engineering approach, and illustrate how collaborating processes and knowledge transparency can weaken the dilemmas people face and lead to better knowledge extraction and sharing.
UR - http://www.scopus.com/inward/record.url?scp=70349748405&partnerID=8YFLogxK
U2 - 10.1109/CHASE.2009.5071412
DO - 10.1109/CHASE.2009.5071412
M3 - Conference contribution
AN - SCOPUS:70349748405
SN - 9781424437122
T3 - Proceedings of the 2009 ICSE Workshop on Cooperative and Human Aspects on Software Engineering, CHASE 2009
SP - 60
EP - 65
BT - Proceedings of the 2009 ICSE Workshop on Cooperative and Human Aspects on Software Engineering, CHASE 2009
Y2 - 17 May 2009 through 17 May 2009
ER -