@inproceedings{e69854f4b4ea4f2ca3b994962a4e7360,
title = "Knowledge-intensive business process audit: The practical aspect",
abstract = "Knowledge-intensive organizations that carry out many Knowledge-Intensive Business Processes (KIBP), seek to improve and enhance their KIBP for gaining competitive advantages. These organizations need to develop their Knowledge Management (KM) infrastructure of KIBP, starting from knowledge audit that is a necessary first step in any KM initiative. As KM infrastructure integrates social and technological disciplines, we developed a combined Socio-Engineering Knowledge Audit Methodology (SEKAM) for a systematic audit of the KM infrastructure in the context of KIBP. In this paper we present and discuss the conceptual framework of SEKAM and its instruments developed in this research.",
keywords = "Knowledge audit, Knowledge intensive business process, Knowledge modelling",
author = "Itzhak Aviv and Meira Levy and Irit Hadar",
year = "2009",
language = "English",
isbn = "9783851250602",
series = "Proceedings of I-KNOW 2009 - 9th International Conference on Knowledge Management and Knowledge Technologies and Proceedings of I-SEMANTICS 2009 - 5th International Conference on Semantic Systems",
pages = "397--404",
booktitle = "Proceedings of I-KNOW 2009 - 9th International Conference on Knowledge Management and Knowledge Technologies and Proceedings of I-SEMANTICS 2009 - 5th International Conference on Semantic Systems",
note = "9th International Conference on Knowledge Management and Knowledge Technologies, I-KNOW 2009 and 5th International Conference on Semantic Systems, I-SEMANTICS 2009 ; Conference date: 02-09-2009 Through 04-09-2009",
}