KNOWLEDGE DEVELOPMENT IN COMMUNITIES DURING CRISES: A DISCOURSE COMPARISON TOOL

Yonit Rusho, Itzhak Nudler, Gilad Ravid

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

How is the development of knowledge in communities affected by disaster events? We present a state-of-the-art tool that provides the ability to compare discourses in communities, by converting text messages to communication graphs and enabling graph comparison visualization. The tool’s validation includes conversion of chats from 81 WhatsApp groups to graphs and comparison between them, after divided to time-periods around a global crisis. Results indicate that (1) density is reduced during crises, meaning that communication decreases, (2) There is no change in network influencers between periods of times during the crisis, (3) there is a direct effect of the nature of a time-period on the nature of discourse in the community and (4) The suggested tool is suitable for communication graph comparison. The contribution of the current research is a novel approach to measure and compare knowledge development in communities using a graph comparison tool. This study represents a progress in understanding the differences in communication during different times of crises in communities. Implications of the research relate to mechanism for communication comparison including visualization and analysis. The ability to identify communication patterns in communities assists in understanding the development of collective knowledge.

Original languageEnglish
Title of host publicationInternational Conference on Information Systems, ICIS 2023
Subtitle of host publication"Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies"
PublisherAssociation for Information Systems
ISBN (Electronic)9781713893622
StatePublished - 2023
Externally publishedYes
Event44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023 - Hyderibad, India
Duration: 10 Dec 202313 Dec 2023

Publication series

NameInternational Conference on Information Systems, ICIS 2023: "Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies"

Conference

Conference44th International Conference on Information Systems: Rising like a Phoenix: Emerging from the Pandemic and Reshaping Human Endeavors with Digital Technologies, ICIS 2023
Country/TerritoryIndia
CityHyderibad
Period10/12/2313/12/23

Bibliographical note

Publisher Copyright:
© 2023 International Conference on Information Systems, ICIS 2023: "Rising like a Phoenix: Emerging from the Pandemic and Reshaping Hu. All Rights Reserved.

Keywords

  • communication graphs
  • graphs comparison
  • Information systems
  • knowledge development

ASJC Scopus subject areas

  • Computer Science Applications
  • Information Systems

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