Impacts of personnel rotation on performance of distributed teams: An experimental study

Ning Nan, Nathan Bos, Yongsuk Kim, Arik Cheshin, Judith S. Olson

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This study employed an experimental simulation to examine how well individuals and an entire distributed team could perform tasks when some members changed locations. Meanwhile, on a theoretical level it probed into the mechanism of how personnel rotation affected performance. We found that the impacts of personnel movements were asymmetric within a distributed team. Individuals shifting from a collocated office to a computer-mediated communication (CMC) site and those remaining at CMC sites performed worse after the rotation treatment. In contrast, people moving from a CMC site to a collocated site and those remaining in the collocated office did better after the rotation. Due to the cancel-out effect of the asymmetric impacts, the performance of an overall team seemed to be stable throughout personnel movements. The findings of this paper help unify the inconsistent literature and optimize the personnel rotation strategies.

Original languageEnglish
Title of host publicationAssociation for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005
Subtitle of host publicationA Conference on a Human Scale
Pages134-143
Number of pages10
StatePublished - 2005
Externally publishedYes
Event11th Americas Conference on Information Systems, AMCIS 2005 - Omaha, NE, United States
Duration: 11 Aug 200515 Aug 2005

Publication series

NameAssociation for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale
Volume1

Conference

Conference11th Americas Conference on Information Systems, AMCIS 2005
Country/TerritoryUnited States
CityOmaha, NE
Period11/08/0515/08/05

Keywords

  • Computer-mediated collaboration
  • Distributed teams
  • Personnel rotation

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

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