Identifying and quantifying visual layout features of business process models

Vered Bernstein, Pnina Soffer

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Business process models abstract complex business processes by representing them as graphical models. Their layout, solely determined by the modeler, affects their understandability. It would be beneficial to systematically study this effect and support the construction of understandable models. However, this requires a basic set of measureable key visual features, depicting the layout properties that are meaningful to the human user. The aim of this research is thus twofold. First, to empirically identify key visual features of business process models which are perceived as meaningful to the user. Second, to quantify the features into metrics, which are applicable to business process models. The paper reports an exploratory study which resulted in a set of key visual layout features. The metrics derived from these features are presented and demonstrated by applying them to example models.

Original languageEnglish
Title of host publicationEnterprise, Business-Process and Information Systems Modeling - 16th International Conference, BPMDS 2015 20th International Conference, EMMSAD 2015, Proceedings
EditorsSelmin Nurcan, Sérgio Guerreiro, Khaled Gaaloul, Qin Ma, Rainer Schmidt
PublisherSpringer Verlag
Pages200-213
Number of pages14
ISBN (Electronic)9783319192369
DOIs
StatePublished - 2015
Event16th International Conference on Business Process Modeling, Development and Support, BPMDS 2015 and 20th International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2015 held at Conference on Advanced Information Systems Engineering, CAiSE 2015 - Stockholm, Sweden
Duration: 8 Jun 20159 Jun 2015

Publication series

NameLecture Notes in Business Information Processing
Volume214
ISSN (Print)1865-1348

Conference

Conference16th International Conference on Business Process Modeling, Development and Support, BPMDS 2015 and 20th International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2015 held at Conference on Advanced Information Systems Engineering, CAiSE 2015
Country/TerritorySweden
CityStockholm
Period8/06/159/06/15

Bibliographical note

Publisher Copyright:
© Springer International Publishing Switzerland 2015

Keywords

  • Business process modeling
  • Metrics
  • Qualitative empirical study
  • Visual layout

ASJC Scopus subject areas

  • Management Information Systems
  • Control and Systems Engineering
  • Business and International Management
  • Information Systems
  • Modeling and Simulation
  • Information Systems and Management

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