Abstract
Business process models abstract complex business processes by representing them as graphical models. Their layout, solely determined by the modeler, affects their understandability. It would be beneficial to systematically study this effect and support the construction of understandable models. However, this requires a basic set of measureable key visual features, depicting the layout properties that are meaningful to the human user. The aim of this research is thus twofold. First, to empirically identify key visual features of business process models which are perceived as meaningful to the user. Second, to quantify the features into metrics, which are applicable to business process models. The paper reports an exploratory study which resulted in a set of key visual layout features. The metrics derived from these features are presented and demonstrated by applying them to example models.
Original language | English |
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Title of host publication | Enterprise, Business-Process and Information Systems Modeling - 16th International Conference, BPMDS 2015 20th International Conference, EMMSAD 2015, Proceedings |
Editors | Selmin Nurcan, Sérgio Guerreiro, Khaled Gaaloul, Qin Ma, Rainer Schmidt |
Publisher | Springer Verlag |
Pages | 200-213 |
Number of pages | 14 |
ISBN (Electronic) | 9783319192369 |
DOIs | |
State | Published - 2015 |
Event | 16th International Conference on Business Process Modeling, Development and Support, BPMDS 2015 and 20th International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2015 held at Conference on Advanced Information Systems Engineering, CAiSE 2015 - Stockholm, Sweden Duration: 8 Jun 2015 → 9 Jun 2015 |
Publication series
Name | Lecture Notes in Business Information Processing |
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Volume | 214 |
ISSN (Print) | 1865-1348 |
Conference
Conference | 16th International Conference on Business Process Modeling, Development and Support, BPMDS 2015 and 20th International Conference on Exploring Modeling Methods for Systems Analysis and Design, EMMSAD 2015 held at Conference on Advanced Information Systems Engineering, CAiSE 2015 |
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Country/Territory | Sweden |
City | Stockholm |
Period | 8/06/15 → 9/06/15 |
Bibliographical note
Publisher Copyright:© Springer International Publishing Switzerland 2015
Keywords
- Business process modeling
- Metrics
- Qualitative empirical study
- Visual layout
ASJC Scopus subject areas
- Management Information Systems
- Control and Systems Engineering
- Business and International Management
- Information Systems
- Modeling and Simulation
- Information Systems and Management