Help-seeking characteristics of eating-disordered hotline callers: Community based study

Yael Latzer, Itzhak Gilat

Research output: Contribution to journalArticlepeer-review


Objective: The aim of the study was to differentiate helpseeking characteristics of specific categories of Eating Disordered callers to the Israeli hotline. Method: 32,835 calls received by the hotline center during one year, yielded 196 ED calls. Results: Results revealed that Anorexia Nervosa was over-represented among hotline callers compared to its prevalence in the general population. Anorexia and Bulimia Nervosa callers were characterized by a desire for counseling while Binge Eating Disorder callers, primarily expected emotional support. A striking finding was the high frequency (22%) of suicidal calls among the anorexic group. Discussion: The significance of the anonymous hotline as a means of offering emotional help are discussed.

Original languageEnglish
Pages (from-to)61-76
Number of pages16
JournalJournal of Social Service Research
Issue number4
StatePublished - 2005


  • Community mental health services
  • Eating disorders
  • Epidemiology
  • Hotline
  • Telephone counseling

ASJC Scopus subject areas

  • Social Sciences (miscellaneous)
  • Sociology and Political Science


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