Abstract
This paper discusses how positive psychology can improve healthcare safety and quality. It begins by arguing that despite multiple system interventions implemented during the ‘safety revolution’, healthcare has not improved as expected. Then, it introduces and defines the concept of personal resilience, demonstrating its potential to improve quality and safety. It presents empirical evidence identifying three resilience cognitive and behavioral coping strategies, skepticism, anticipation, and proactivity, along with their potential contribution to improved healthcare quality. The paper concludes with recommendations to improve patient safety and quality of care.
| Original language | English |
|---|---|
| Title of host publication | Breaking the Silos |
| Subtitle of host publication | Exploring the Multiple Perspectives of Positive Psychology |
| Publisher | Springer Nature |
| Pages | 229-249 |
| Number of pages | 21 |
| ISBN (Electronic) | 9789819750498 |
| ISBN (Print) | 9789819750481 |
| DOIs | |
| State | Published - 1 Jan 2024 |
Bibliographical note
Publisher Copyright:© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024.
Keywords
- Anticipation
- Patient safety
- Proactivity
- Quality of care
- Resilience
- Skepticism
ASJC Scopus subject areas
- General Economics, Econometrics and Finance
- General Business, Management and Accounting
- General Psychology
- General Arts and Humanities
- General Social Sciences