FCFS parallel service systems and matching models

Ivo Adan, Igor Kleiner, Rhonda Righter, Gideon Weiss

Research output: Contribution to journalArticlepeer-review


We consider three parallel service models in which customers of several types are served by several types of servers subject to a bipartite compatibility graph, and the service policy is first come first served. Two of the models have a fixed set of servers. The first is a queueing model in which arriving customers are assigned to the longest idling compatible server if available, or else queue up in a single queue, and servers that become available pick the longest waiting compatible customer, as studied by Adan and Weiss, 2014. The second is a redundancy service model where arriving customers split into copies that queue up at all the compatible servers, and are served in each queue on FCFS basis, and leave the system when the first copy completes service, as studied by Gardner et al., 2016. The third model is a matching queueing model with a random stream of arriving servers. Arriving customers queue in a single queue and arriving servers match with the first compatible customer and leave immediately with the customer, or they leave without a customer. The last model is relevant to organ transplants, to housing assignments, to adoptions and many other situations. We study the relations between these models, and show that they are closely related to the FCFS infinite bipartite matching model, in which two infinite sequences of customers and servers of several types are matched FCFS according to a bipartite compatibility graph, as studied by Adan et al., 2017. We also introduce a directed bipartite matching model in which we embed the queueing systems. This leads to a generalization of Burke's theorem to parallel service systems.

Original languageEnglish
Pages (from-to)253-272
Number of pages20
JournalPerformance Evaluation
StatePublished - Nov 2018

Bibliographical note

Publisher Copyright:
© 2018 Elsevier B.V.


  • FCFS
  • Infinite matching
  • Parallel service queueing systems
  • Redundancy service

ASJC Scopus subject areas

  • Software
  • Modeling and Simulation
  • Hardware and Architecture
  • Computer Networks and Communications

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