Examining correlates of organizational citizenship behavior and counterproductive work behavior in a collectivist culture: the case of Arab teachers in Israel

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Abstract

Purpose: This study aims to examine the relationships between personal (emotional intelligence, Dark Triad (DT), core self-evaluation and burnout) and situational variables (organizational justice) and organizational citizenship behavior (OCB) (supervisor report) and counterproductive work behavior (CWB) (self-report). Design/methodology/approach: In total, 680 questionnaires were distributed to teachers in 20 Arab elementary schools in Northern Israel. Usable questionnaires were returned by 509 teachers (75%). The questionnaires covered emotional intelligence, DT, core self-evaluation, organizational justice, burnout, CWB and demographic characteristics. Their principals filled out questionnaires on the teachers’ in-role performance and OCB. Findings: Results showed that CWB was mostly related to higher levels of psychopathy, lower levels of emotional intelligence (ability to use emotions) and higher levels of burnout (emotional exhaustion). OCB was related to higher levels of procedural justice, lower levels of burnout and higher levels of emotional intelligence. Practical implications: Organizations should consider ways to reduce burnout, which may reduce CWB and increase perceptions of justice, thereby promoting OCB. Originality/value: Two novel aspects are noteworthy. First, this study simultaneously examines both CWB and OCB to clarify the similarities and differences between them. Second, few studies have examined the correlates of CWB and OCB in Arab culture.

Original languageEnglish
Pages (from-to)98-120
Number of pages23
JournalOrganization Management Journal
Volume18
Issue number3-4
DOIs
StatePublished - 2020

Bibliographical note

Publisher Copyright:
© 2020, Aaron Cohen and Mohammad Abedallah.

Keywords

  • Burnout
  • Counterproductive workplace behavior
  • Dark triad
  • Emotional intelligence
  • Organizational citizenship behavior

ASJC Scopus subject areas

  • Business and International Management
  • Education
  • Strategy and Management
  • Organizational Behavior and Human Resource Management

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