Abstract
System design has a crucial effect on users' privacy, but privacy-by-design processes in organizations rarely involve end-users. To bridge this gap, we investigate how User-Centered Design (UCD) concepts can be used to test how users perceive their privacy in system designs. We describe a series of three online experiments, with 1,313 participants overall, in which we attempt to develop and validate the reliability of a scale for Users' Perceived Systems' Privacy (UPSP). We found that users' privacy perceptions of information systems consist of three distinctive aspects: institutional, social and risk. We combined our scale with A/B testing methodology to compare different privacy design variants for given background scenarios. Our results show that the methodology and the scale are mostly applicable for evaluating the social aspects of privacy designs.
| Original language | English |
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| Title of host publication | Proceedings of the 15th Symposium on Usable Privacy and Security, SOUPS 2019 |
| Publisher | USENIX Association |
| Pages | 41-59 |
| Number of pages | 19 |
| ISBN (Electronic) | 9781939133052 |
| State | Published - 2019 |
| Externally published | Yes |
| Event | 15th Symposium on Usable Privacy and Security, SOUPS 2019 - Santa Clara, United States Duration: 12 Aug 2019 → 13 Aug 2019 |
Publication series
| Name | Proceedings of the 15th Symposium on Usable Privacy and Security, SOUPS 2019 |
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Conference
| Conference | 15th Symposium on Usable Privacy and Security, SOUPS 2019 |
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| Country/Territory | United States |
| City | Santa Clara |
| Period | 12/08/19 → 13/08/19 |
Bibliographical note
Publisher Copyright:© is held by the author/owner.
ASJC Scopus subject areas
- Computer Networks and Communications
- Safety, Risk, Reliability and Quality