Emotional Intelligence: Knowns and Unknowns

Gerald Matthews, Moshe Zeidner, Richard D. Roberts

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


This chapter distills and synthesizes the main points made by the contributors in setting out a research agenda for emotional intelligence, balancing critical comments with an assessment of the prospects for genuine progress in building a science of emotional competence in the future. It identifies areas in which there is an emerging consensus on answers to these questions and highlights the main points of dissension, as well as key empirical studies necessary to resolve disagreements and further scientific understanding. The chapter summarizes key points on the conceptualization, assessment, and applications of emotional intelligence.

Original languageEnglish
Title of host publicationThe Science of Emotional Intelligence
Subtitle of host publicationKnowns and Unknowns
PublisherOxford University Press
ISBN (Electronic)9780199847860
ISBN (Print)9780195181890
StatePublished - 22 Mar 2012

Bibliographical note

Publisher Copyright:
© 2007 by Oxford University Press, Inc. All rights reserved.


  • Conceptualization
  • EI assessment
  • Emotional competence
  • Emotional intelligence
  • Psychology

ASJC Scopus subject areas

  • Psychology (all)


Dive into the research topics of 'Emotional Intelligence: Knowns and Unknowns'. Together they form a unique fingerprint.

Cite this