Emotional Intelligence: Consensus, Controversies, and Questions

Gerald Matthews, Moshe Zeidner, Richard D. Roberts

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


This chapter reviews current research investigating emotional intelligence, identifying key difficulties in current conceptualization, assessment, and application. It highlights the principal controversies in the field at present that differentiate some of the main perspectives on this construct. The chapter also introduces the key questions posed to each of the contributors. It discusses assertions that may be made with some degree of confidence; what are essentially sources of consensus concerning theories, models, and definitions of emotional intelligence. The chapter also discusses sources of controversy; those things for which there is less agreement regarding the theoretical status, conceptual underpinnings, and models of emotional intelligence.

Original languageEnglish
Title of host publicationThe Science of Emotional Intelligence
Subtitle of host publicationKnowns and Unknowns
PublisherOxford University Press
ISBN (Electronic)9780199847860
ISBN (Print)9780195181890
StatePublished - 22 Mar 2012

Bibliographical note

Publisher Copyright:
© 2007 by Oxford University Press, Inc. All rights reserved.


  • Conceptualization
  • Controversy
  • Emotional intelligence

ASJC Scopus subject areas

  • General Psychology


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