Does emotional labor moderate customer participation and buying?

Keyphrases

• Emotional Labor 100%
• Buying 100%
• Customer Participation 100%
• Customer Spending 33%
• Depth Interviews 16%
• Moderating Role 16%
• Physical Exertion 16%
• Customer Type 16%
• Employee Behaviour 16%
• Service Employees 16%
• Shopping 16%
• Deep Acting 16%
• Surface Acting 16%
• Emotional Engagement 16%
• Inauthenticity 16%
• Customer Awareness 16%
• Purchasing Process 16%

Social Sciences

• Emotional Labor 100%
• Employee Emotional Labor 100%
• In-Depth Interview 50%
• Surface Acting 50%

Psychology

• Emotional Labor 100%
• Emotional Engagement 33%