Determinants of wikipedia quality: The roles of global and local contribution inequality

Ofer Arazy, Oded Nov

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

The success of Wikipedia and the relative high quality of its articles seem to contradict conventional wisdom. Recent studies have begun shedding light on the processes contributing to Wikipedia's success, highlighting the role of coordination and contribution inequality. In this study, we expand on these works in two ways. First, we make a distinction between global (Wikipedia-wide) and local (article-specific) inequality and investigate both constructs. Second, we explore both direct and indirect effects of these inequalities, exposing the intricate relationships between global inequality, local inequality, coordination, and article quality. We tested our hypotheses on a sample of a Wikipedia articles using structural equation modeling and found that global inequality exerts significant positive impact on article quality, while the effect of local inequality is indirect and is mediated by coordination.

Original languageEnglish
Title of host publication2010 ACM Conference on Computer Supported Cooperative Work, CSCW 2010
Pages233-236
Number of pages4
DOIs
StatePublished - 2010
Externally publishedYes
Event2010 ACM Conference on Computer Supported Cooperative Work, CSCW 2010 - Savannah, GA, United States
Duration: 6 Feb 201010 Feb 2010

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference2010 ACM Conference on Computer Supported Cooperative Work, CSCW 2010
Country/TerritoryUnited States
CitySavannah, GA
Period6/02/1010/02/10

Keywords

  • Contribution inequality
  • Coordination
  • Global inequality
  • Information quality
  • Local inequality
  • Wikipedia

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction
  • Computer Networks and Communications

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