Conversation as a source of satisfaction and continuance in a question-and-answer site

Keyphrases

• Business Value 50%
• Commercial Data 50%
• Customer Satisfaction 50%
• Equal Service 50%
• Expectation Confirmation Theory 100%
• Free Information 50%
• Free-text Comments 50%
• Information Market 50%
• Information Services 100%
• Measurable Outcomes 50%
• Partial Least Squares Structural Equation Modeling (PLS-SEM) 50%
• Question Answering 100%
• Self-report Measures 50%
• Social Dimension 50%
• Social Interaction 50%
• Sustainable Business 50%
• Switching Costs 50%

Computer Science

• Business Value 100%
• Customer Satisfaction 100%
• Social Dimension 100%
• Structural Equation 100%

Mathematics

• Confirmation Theory 100%
• Customer Satisfaction 50%
• Field Data 100%
• Structural Equation Modeling 50%