Co-narrating a conflict: An interactive tabletop to facilitate attitudinal shifts

Massimo Zancanaro, Oliviero Stock, Zvi Eisikovits, Chaya Koren, Patrice L. Weiss

Research output: Contribution to journalArticlepeer-review

Abstract

A multi-user tabletop interface was designed to support reconciliation of a conflict aimed at shifting hostile attitudes and achieving a greater understanding of another viewpoint. The interface provided a setting for face-to-face shared narration and support for the management of disagreements. The interface allows for escalation and de-escalation of the conflict emerging in the shared narration and requires that participants perform joint actions when a contribution to the story is to be removed from the overall narration. A betweensubjects experiment compared the tabletop interface and a desktop multimedia interface with mixed pairs (male Israeli-Jewish and Palestinian-Arab youth). The results demonstrated that the experience with the tabletop interface appears to be motivating and, most importantly, produces at least a short-term shift of attitude toward the other.

Original languageEnglish
Article number24
JournalACM Transactions on Computer-Human Interaction
Volume19
Issue number3
DOIs
StatePublished - Oct 2012

Keywords

  • Conflict escalation and de-escalation
  • Face-to-face collaboration
  • Narration
  • Tabletop interaction

ASJC Scopus subject areas

  • Human-Computer Interaction

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