Abstract
A study was conducted into the effect of bullying at work, focusing on the use of e-mail, in a large Multi-National Corporation. A considerable level of bullying was identified in both e-mail and other communication media, leading to negative outcomes, regardless of the media utilized. Bullying was associated with anxiety and intent to leave the organization, and negatively associated with job satisfaction and performance. These results manifest the negative psychological impact of bullying and expand current understanding of the drawbacks associated with the misuse and abuse of IT in an organizational context.
| Original language | English |
|---|---|
| Pages (from-to) | 361-371 |
| Number of pages | 11 |
| Journal | Information and Management |
| Volume | 42 |
| Issue number | 2 |
| DOIs | |
| State | Published - Jan 2005 |
| Externally published | Yes |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 16 Peace, Justice and Strong Institutions
Keywords
- Adverse behavior
- Bullying
- Computer-mediated communication
- Information systems
ASJC Scopus subject areas
- Management Information Systems
- Information Systems
- Information Systems and Management
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