Bullying on the net: Adverse behavior on e-mail and its impact

Yehuda Baruch

doi:10.1016/j.im.2004.02.001

Bullying on the net: Adverse behavior on e-mail and its impact

Research output: Contribution to journal › Article › peer-review

Abstract

A study was conducted into the effect of bullying at work, focusing on the use of e-mail, in a large Multi-National Corporation. A considerable level of bullying was identified in both e-mail and other communication media, leading to negative outcomes, regardless of the media utilized. Bullying was associated with anxiety and intent to leave the organization, and negatively associated with job satisfaction and performance. These results manifest the negative psychological impact of bullying and expand current understanding of the drawbacks associated with the misuse and abuse of IT in an organizational context.

Original language	English
Pages (from-to)	361-371
Number of pages	11
Journal	Information and Management
Volume	42
Issue number	2
DOIs	https://doi.org/10.1016/j.im.2004.02.001
State	Published - Jan 2005
Externally published	Yes

Keywords

Adverse behavior
Bullying
Computer-mediated communication
E-mail
Information systems

ASJC Scopus subject areas

Management Information Systems
Information Systems
Information Systems and Management

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1016/j.im.2004.02.001

Cite this

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abstract = "A study was conducted into the effect of bullying at work, focusing on the use of e-mail, in a large Multi-National Corporation. A considerable level of bullying was identified in both e-mail and other communication media, leading to negative outcomes, regardless of the media utilized. Bullying was associated with anxiety and intent to leave the organization, and negatively associated with job satisfaction and performance. These results manifest the negative psychological impact of bullying and expand current understanding of the drawbacks associated with the misuse and abuse of IT in an organizational context.",

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AB - A study was conducted into the effect of bullying at work, focusing on the use of e-mail, in a large Multi-National Corporation. A considerable level of bullying was identified in both e-mail and other communication media, leading to negative outcomes, regardless of the media utilized. Bullying was associated with anxiety and intent to leave the organization, and negatively associated with job satisfaction and performance. These results manifest the negative psychological impact of bullying and expand current understanding of the drawbacks associated with the misuse and abuse of IT in an organizational context.

KW - Adverse behavior

KW - Bullying

KW - Computer-mediated communication

KW - E-mail

KW - Information systems

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Bullying on the net: Adverse behavior on e-mail and its impact

Abstract

Keywords

ASJC Scopus subject areas

UN SDGs

Access to Document

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