TY - GEN
T1 - Bon voyage
T2 - ACM 2012 Conference on Computer Supported Cooperative Work, CSCW'12
AU - Aizenbud-Reshef, Netta
AU - Barger, Artem
AU - Dubinsky, Yael
AU - Guy, Ido
AU - Kremer-Davidson, Shiri
PY - 2012
Y1 - 2012
N2 - A proliferation of travel-related web sites enable people to share their travel plans, review hotels, offer advice, and more. In this paper we study social travel planning in the enterprise. While business travelers and leisure travelers have different preferences and needs, employees may benefit from sharing information and travel plans within the enterprise. We present a study collecting the requirements for social travel from employees, detail the design principles of a social travel application in the enterprise, and present Voyage, the outcome. We evaluated Voyage based on qualitative and quantitative data and discuss the results using four perspectives: collaborative activities, social information impact, usage patterns, and sharing behavior. Employees expressed their growing satisfaction from the social information contributed by fellow employees. Moreover, we observed that Voyage shortens the reservation time, thus saving costs for the enterprise.
AB - A proliferation of travel-related web sites enable people to share their travel plans, review hotels, offer advice, and more. In this paper we study social travel planning in the enterprise. While business travelers and leisure travelers have different preferences and needs, employees may benefit from sharing information and travel plans within the enterprise. We present a study collecting the requirements for social travel from employees, detail the design principles of a social travel application in the enterprise, and present Voyage, the outcome. We evaluated Voyage based on qualitative and quantitative data and discuss the results using four perspectives: collaborative activities, social information impact, usage patterns, and sharing behavior. Employees expressed their growing satisfaction from the social information contributed by fellow employees. Moreover, we observed that Voyage shortens the reservation time, thus saving costs for the enterprise.
KW - business travel
KW - social activity
UR - http://www.scopus.com/inward/record.url?scp=84858247034&partnerID=8YFLogxK
U2 - 10.1145/2145204.2145326
DO - 10.1145/2145204.2145326
M3 - Conference contribution
AN - SCOPUS:84858247034
SN - 9781450310864
T3 - Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
SP - 819
EP - 828
BT - CSCW'12 - Proceedings of the ACM 2012 Conference on Computer Supported Cooperative Work
Y2 - 11 February 2012 through 15 February 2012
ER -