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“Ask a librarian”: Comparing virtual reference services in an Israeli academic library
Riki Greenberg
, Judit Bar-Ilan
Younes & Soraya Nazarian Library
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Keyphrases
Israeli
100%
Librarians
100%
Academic Libraries
100%
Virtual Reference Services
100%
Question Answering
50%
Reference Services
50%
Israel
25%
Web-based
25%
Open-ended Questionnaire
25%
User Preference
25%
User Needs
25%
Library Professionals
25%
Library Reference
25%
Social Sciences
Reference Service
100%
Academic Libraries
100%
Librarians
100%
Information Needs
40%
Israel
20%