Alternative provision of public health care: The role of citizens' satisfaction with public services and the social responsibility of government

Research output: Contribution to journalArticlepeer-review

Abstract

This paper explores the factors that influence citizens' attitudes toward the alternative provision of health care services, leading them to be willing to make extra, informal payments within the public health care system. We question whether these attitudes depend primarily on inherent normative preferences, such as beliefs about the government's responsibility to its citizens, or on certain aspects of the reality that they experience, such as satisfaction with the quality and quantity of services as well as the fairness of public systems. Analyzing the findings from a national survey, the paper shows that practical considerations and real-world conditions strongly relate to attitudes more than normative perceptions do.

Original languageEnglish
Pages (from-to)121-140
Number of pages20
JournalHealth Economics, Policy and Law
Volume17
Issue number2
DOIs
StatePublished - 20 Apr 2022

Bibliographical note

Publisher Copyright:
Copyright © The Author(s), 2020. Published by Cambridge University Press.

Keywords

  • Key words Alternative provision
  • citizens' satisfaction
  • informal payments
  • social responsibility

ASJC Scopus subject areas

  • Health Policy

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