Accountability and performance management: citizens’ willingness to monitor public officials

Shlomo Mizrahi, Yizhaq Minchuk

Research output: Contribution to journalArticlepeer-review


In recent decades, the operating mechanisms of states and societies have transformed from traditional hierarchical relationships into a more horizontal structure. In this new setting, citizens may have a critical role in monitoring public accountability. This article explores citizens’ willingness to monitor public officials’ accountability and the factors that may influence it. Using a survey distributed in Israel in 2016, the analysis indicates that citizens view these interactions in terms of collective action problems aimed at minimizing freeriding. Government policy in these areas is irrelevant to citizens’ calculations.

Original languageEnglish
Pages (from-to)334-353
Number of pages20
JournalPublic Management Review
Issue number3
StatePublished - 4 Mar 2019

Bibliographical note

Publisher Copyright:
© 2018, © 2018 Informa UK Limited, trading as Taylor & Francis Group.


  • Accountability
  • collective action
  • performance management
  • public attitudes

ASJC Scopus subject areas

  • Management Information Systems
  • Management of Technology and Innovation


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