A Taxonomy for the design of External Human-Machine Interfaces for Last-Mile Delivery Robots

Avishag Boker; Joel Lanir

doi:10.1145/3750069.3755944

A Taxonomy for the design of External Human-Machine Interfaces for Last-Mile Delivery Robots

Avishag Boker
, Joel Lanir

Department of Information Systems

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

We present an initial taxonomy for external Human-Machine Interfaces (eHMIs) for last-mile delivery robots (LMDRs). Our taxonomy spans seven core dimensions capturing both the physical characteristics and communication functions of eHMIs, with a focus on human-robot interaction. This framework supports the analysis, design, and evaluation of eHMIs for delivery robots in complex urban environments. Our analysis identifies underexplored areas that can inspire future research, particularly in tailoring eHMI strategies to LMDRs' unique operational and social contexts.

Original language	English
Title of host publication	CHItaly 2025 - Proceedings of the 16th Biannual Conference of the Italian SIGCHI Chapter
Publisher	Association for Computing Machinery, Inc
ISBN (Electronic)	9798400721021
DOIs	https://doi.org/10.1145/3750069.3755944
State	Published - 14 Oct 2025
Event	16th Biannual Conference of the Italian SIGCHI Chapter, CHItaly 2025 - Salerno, Italy Duration: 6 Oct 2025 → 10 Oct 2025

Publication series

Name	CHItaly 2025 - Proceedings of the 16th Biannual Conference of the Italian SIGCHI Chapter

Conference

Conference	16th Biannual Conference of the Italian SIGCHI Chapter, CHItaly 2025
Country/Territory	Italy
City	Salerno
Period	6/10/25 → 10/10/25

Bibliographical note

Publisher Copyright:
© 2025 Copyright held by the owner/author(s).

Keywords

External Human-Machine Interface
Human-Robot Interaction
Last-Mile Delivery Robots

ASJC Scopus subject areas

Human-Computer Interaction
Artificial Intelligence
Information Systems
Anesthesiology and Pain Medicine

Access to Document

10.1145/3750069.3755944

Cite this

Boker, A., & Lanir, J. (2025). A Taxonomy for the design of External Human-Machine Interfaces for Last-Mile Delivery Robots. In CHItaly 2025 - Proceedings of the 16th Biannual Conference of the Italian SIGCHI Chapter Article 86 (CHItaly 2025 - Proceedings of the 16th Biannual Conference of the Italian SIGCHI Chapter). Association for Computing Machinery, Inc. https://doi.org/10.1145/3750069.3755944

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Boker, A & Lanir, J 2025, A Taxonomy for the design of External Human-Machine Interfaces for Last-Mile Delivery Robots. in CHItaly 2025 - Proceedings of the 16th Biannual Conference of the Italian SIGCHI Chapter., 86, CHItaly 2025 - Proceedings of the 16th Biannual Conference of the Italian SIGCHI Chapter, Association for Computing Machinery, Inc, 16th Biannual Conference of the Italian SIGCHI Chapter, CHItaly 2025, Salerno, Italy, 6/10/25. https://doi.org/10.1145/3750069.3755944

A Taxonomy for the design of External Human-Machine Interfaces for Last-Mile Delivery Robots. / Boker, Avishag; Lanir, Joel.
CHItaly 2025 - Proceedings of the 16th Biannual Conference of the Italian SIGCHI Chapter. Association for Computing Machinery, Inc, 2025. 86 (CHItaly 2025 - Proceedings of the 16th Biannual Conference of the Italian SIGCHI Chapter).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Boker A, Lanir J. A Taxonomy for the design of External Human-Machine Interfaces for Last-Mile Delivery Robots. In CHItaly 2025 - Proceedings of the 16th Biannual Conference of the Italian SIGCHI Chapter. Association for Computing Machinery, Inc. 2025. 86. (CHItaly 2025 - Proceedings of the 16th Biannual Conference of the Italian SIGCHI Chapter). doi: 10.1145/3750069.3755944

A Taxonomy for the design of External Human-Machine Interfaces for Last-Mile Delivery Robots

Abstract

Publication series

Conference

Bibliographical note

Keywords

ASJC Scopus subject areas

Access to Document

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