A multicultural approach to digital information literacy skills evaluation in an Israeli college

Efrat Pieterse, Riki Greenberg, Zahava Santo

Research output: Contribution to journalArticlepeer-review


Information literacy is an essential proficiency for success in academic studies, yet many first-year students find it hard to use information sources efficiently and to develop academic information literacy. This study reports findings from first-year students' selfestimation of their information skills according to two information literacy models (Shapiro & Hughes, 1996; Ng, 2012) and presents interesting insights on the differences between the multicultural and multilingual student groups in the study's population. The researchers found that Hebrew-native speaking students preferred digital sources while Hebrew as second language (Arabic-speaking) students preferred printed sources, and both groups ranked their technological and information literacy skills as above average. The study supports previous research on Arabic-speaking students' need for more mediation in the dimensions of information literacy examined compared to Hebrew-speaking students, despite no significant difference in access to the internet at home and self-assessment of their general computing skills.
Original languageEnglish
Article number4
Pages (from-to)107-127
Number of pages21
JournalCommunications in Information Literacy
Issue number2
StatePublished - 2018

Bibliographical note

Publisher Copyright:
© 2018, Communications in Information Literacy. All rights reserved.


  • Digital literacy
  • Higher education
  • Information literacy
  • higher education
  • multicultural students
  • Israel
  • multilingual students
  • Information sources
  • Libraries
  • Multicultural students
  • Multilingual students
  • User training


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