@inproceedings{d8af405036644222a2e284884acd603d,
title = "A model for designing generic services",
abstract = "This paper describes a model for capturing service designs and the design of service product lines. The model promotes reuse of service artifacts, enables a balanced view of the service from different stakeholder viewpoints, and provides a foundation for design for service quality. The model leverages a phased approach to design, engineering and management of services. The model has applicability throughout the service lifecycle and provides a standardized vocabulary and structure for designing and maintaining generic services, irrespective of the domain of application.",
keywords = "Design, Lifecycle, Modeling, Reuse, Service phases, Service stakeholders, Solution, Value, Variation",
author = "Dhanesha, {Ketki A.} and Alan Hartman and Jain, {Anshu N.}",
year = "2009",
doi = "10.1109/SCC.2009.75",
language = "English",
isbn = "9780769538112",
series = "SCC 2009 - 2009 IEEE International Conference on Services Computing",
pages = "435--442",
booktitle = "SCC 2009 - 2009 IEEE International Conference on Services Computing",
note = "SCC 2009 - 2009 IEEE International Conference on Services Computing ; Conference date: 21-09-2009 Through 25-09-2009",
}