Abstract
We establish a business process learning model as part of a process lifecycle management approach. We define business process learning as the mechanism which provides the ability to perform a specific process better with time, based upon the experience acquired while executing the process, which is reflected through the accomplishment of better soft-goals. The Learning Business Process Model (LPM) relates the process outcomes, the process context and the process soft-goal measurement in order to establish proposals for paths that would improve the soft-goal outcomes. We demonstrate LPM through a process adopted from a real life scenario of a family's busy morning routine.
Original language | English |
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Pages (from-to) | 76-85 |
Number of pages | 10 |
Journal | CEUR Workshop Proceedings |
Volume | 335 |
State | Published - 2008 |
Event | 9th Workshop on Business Process Modeling, Development and Support - Business Process Life-Cycle: Design, Deployment, Operation and Evaluation, BPMDS 2008, Held in Conjunction with the CAiSE 2008 Conference - Montpellier, France Duration: 16 Jun 2008 → 17 Jun 2008 |
Keywords
- Business process learning
- Business process lifecycle
- Generic Process Model
- Goal based process model
- Soft-goals
ASJC Scopus subject areas
- General Computer Science