Abstract
Prospective evaluation of the effect of a new co-payment for specialists consultations on actualization of referrals (2,432 patient), was examined. Actualization of the appointment, reasons for not actualizing, and sociodemographic characteristics were recorded. Actualization was 85.1% in community consultation clinics and 91.7% in hospital outpatient clinics. The main reasons for non actualization were: inability to reach the clinic (53.4%), the problem had resolved (15%), and co-payment (2%). In addition, 19.1% stated that they did not actualize a past consultant visit due to co-payment. Referring physicians noted that co-payment had some effect on their decision, especially with the elderly or lower income patients. A relatively small compulsory co-payment was not found to have a long term effect on utilization of specialists' services.
Original language | English |
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Pages (from-to) | 37-41 |
Number of pages | 5 |
Journal | Journal of Medical Systems |
Volume | 32 |
Issue number | 1 |
DOIs | |
State | Published - Feb 2008 |
Externally published | Yes |
Bibliographical note
Funding Information:study was supported by a grant from the for Health Policy and Health Services
Keywords
- Co-payment
- Consultation
- Exemption
- Health services use
ASJC Scopus subject areas
- Medicine (miscellaneous)
- Information Systems
- Health Informatics
- Health Information Management